Welcome to the MBS Help Center — the official documentation for the MBS e-Invoice Coordination Platform. This resource covers everything you need to set up, configure, and operate MBS in your organisation, from initial onboarding through to daily invoice processing workflows and advanced connector integrations.
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New to MBS? Begin here. This section covers account creation, initial platform configuration, your first login, and how to submit your first e-invoice end-to-end.
Step-by-step onboarding checklists for organisations joining MBS — including entity registration, tax profile setup, user roles, and approval workflows.
Detailed integration guides for ERPNext, QuickBooks Online, Sage, SAP, Microsoft Dynamics 365, and the Direct Upload method. Each guide covers credentials, field-mapping, and initial sync.
Day-to-day runbooks for invoice processing, sync management, event monitoring, audit trails, scheduled tasks, and operational escalation procedures.
Understand your subscription plan, invoice-volume thresholds, usage dashboards, payment methods, and how to manage plan upgrades or downgrades.
Diagnose and resolve common issues — sync failures, authentication errors, field-mapping problems, connector timeouts, and FIRS validation rejections.
Quick answers to the most frequently asked questions about MBS — covering compliance requirements, data retention, security, and platform limits.